Purchase Orders

If you are a school and want to place an order through your school’s ordering system, please download our Elsa Support Ltd Order Form and fill in ALL the details.

In particular, we require an email address to send you your invoice and an email address to send you the link to download your resources. An official school purchase order number is essential. Please email your completed order form to info@elsa-support.co.uk.

A minimum order value of £20 is required for all school Purchase Orders. All our prices include VAT at the current rate.

Our payment terms are strictly net 30 days, and payment can be made by BACS or Cheque. Payment details are stated in full on the invoice you will receive.

Please do NOT send us an order from a ‘No reply‘ email address. If we have questions we need to be able to contact to you.

Within 48 hours of us receiving your official order, you will receive an email from us with links to download your resources along with the invoice for those resources.

Please ensure you check your spam folder for the email if you think it has not arrived within 48 hours. Please note that elsa-support is an online business, and all resources are downloads. We do not provide printed resources unless specifically stated in the description of the item.

These purchase order terms and conditions supersede all others unless otherwise agreed in writing prior to order. Your order is accepted and processed specifically on this basis.


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